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PLEASE NOTE TERMS AND CONDITIONS ARE YOUR RESPONSIBILITY TO READ AND BY BOOKING WILDKATT YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD !




Retail sales

Strictly payment with order - please allow 2 - 4 weeks for item to arrive, especially if items are out of stock here and I have had to order in from suppliers. Monday is our postage day if you require items to be sent out earlier please request. Refunds are not available for change of mind - all items requiring refund due to breakage need to be returned at buyers cost and will be refunded for the item cost only excluding postage paid. Items are sent first class signed for by royal mail which covers insurance up to £50 - items of a higher value will be sent special delivery and charged accordingly. 



Drum sales / retail items - credit offers 


A non returnable deposit of £50 may be requested on drum commissions. 

Balance payable within 48 hours of completion. All invoices should be paid for in full ON RECEIPT unless part payments have been agreed and approved - and stated on invoice. Payments by invoice will now incur a ten percent admin fee on total as a credit donation and to cover fees incurred by myself. A late payment fee of £10 will be added to invoices for part payments arranged and not received by 1st of each month. Goods remain the property of Wildkatt until paid for in full. No credit will be offered on sales under £50 - a minimum monthly payment of £50 is required and goods will not be released until paid for in full unless parties are known to Wildkatt. 



121 sessions / healing day appointments


All deposits paid on healing sessions or 121 bookings are non returnable within 2 weeks of session date, unless cancellation or fault is ours, where full refund will be given if no alternative date offered. 



Workshops


Workshops have a nominal £25 non refundable booking fee. This is only to hold your seat. Balance of payment is required to secure your place 2 weeks prior to workshop date, otherwise all deposits will be lost. Non attendance will result in all fees lost. Cancellation within two weeks will result in all fees lost.


Courses


Course payments are required to be paid in full, one month in advance for the next month and this is non refundable, should you decide not to continue. If the course is discontinued then any unattended paid for months will be refunded in full. 

 Balance is due 4 weeks before the workshop date, or requested in full at time of booking if less time available. Cash balance on the day may be permitted if prearranged by known persons, but will still be payable and owing, even if not attended as your space was held. You will be invoiced for this fee.



Refunds 


Full refunds will only be made for change of mind / inability to attend if notified within 6 weeks of workshop date, less £25 non returnable deposit. 

Within 4 - 6 weeks only 50 percent repayable, less £25 non returnable deposit

Within 2 - 4 weeks 25 percent repayable less £25 non returnable deposit. 

Strictly No refunds within 2 weeks of workshop / session date

 

If we cancel, full refunds will be made, unless tickets are transferred to an alternative date where offered. 



Group bookings / Hosted events


Wildkatt minimum booking fee for group bookings and large events must be paid in full 2 weeks before venue date to secure booking. There are no refunds after this payment has been made. A non returnable £50 booking fee is required to hold the date. This is deducted from final fee due.. 



Insurance 


Although we carry our own public liability insurance. Private event hosts are advised to have their own insurance. 

 We accept no responsibility for loss or injury at private events and accidents  .. risk assessments are your responsibility as is the safety of your visitors, this should be clearly stated, especially when running a venue in your own home.



The Small print 


Spiritual services offered, by law we have to state these are for entertainment purposes only. Your consultation with own doctor is advised before participating in any 'healing' if concerned, or partaking in medicinal teas / plants.  Wildkatt has no formal medical training and makes no claims or promises to heal - testimonials are available for feedback for your own interpretation and decision to participate.  



THANKYOU.